EXV Travel Services
Your privacy and confidentiality are fundamental to our commitment to exceptional travel service.
At EXV Travel Services ("EXV Travel," "we," "us," or "our"), protecting your privacy and personal information is a fundamental part of our commitment to exceptional travel service.
As a provider of luxury travel management, entertainment and production travel, corporate travel, private aviation arrangements, and VIP concierge services, we understand the importance of discretion, confidentiality, and responsible information handling.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with our team, or utilize our travel services.
By engaging with EXV Travel, you acknowledge the information practices described in this Privacy Policy.
We collect personal information reasonably necessary to provide travel services, respond to inquiries, manage reservations, and maintain client relationships.
Depending on the services requested, this information may include:
When necessary to arrange appropriate travel accommodations, we may collect information about accessibility requirements, dietary preferences, or medical-related travel needs voluntarily provided by you or your authorized representative.
When you interact with our website, we may collect:
We may also receive information from employers, travel coordinators, authorized representatives, and travel suppliers involved in your arrangements.
EXV Travel uses personal information for legitimate travel-related and business purposes, including:
We may also contact you regarding EXV Travel services and offerings, subject to applicable marketing and consent requirements. You may request to stop receiving promotional communications at any time.
EXV Travel may disclose personal information when reasonably necessary to provide requested travel services.
Recipients may include:
Only information reasonably required for the relevant service should be disclosed.
We may also disclose information when required by law, lawful government requests, or when reasonably necessary to protect our clients, employees, business, or legal rights.
We do not use client passport details, payment information, or confidential travel itineraries to create advertising profiles for sale to data brokers.
EXV Travel recognizes that privacy and discretion are particularly important to artists, entertainers, executives, public figures, production teams, and other high-profile travelers.
We treat confidential client information, including travel schedules, accommodations, personal preferences, and logistical arrangements, with particular care.
Our confidentiality practices are intended to limit access to authorized personnel and service providers who require information to perform their responsibilities.
Client names, itineraries, and personal travel arrangements will not be intentionally publicized by EXV Travel for promotional purposes without appropriate authorization.
We recognize the sensitive nature of personal and financial information used in travel arrangements.
EXV Travel seeks to maintain reasonable administrative, technical, and organizational safeguards appropriate to the information it handles.
Such measures are intended to protect personal information against unauthorized access, misuse, disclosure, alteration, and loss.
Access to confidential traveler information should be limited to authorized personnel and service providers with a legitimate business need.
Although we take information security seriously, no electronic transmission, storage platform, or security system can be guaranteed completely secure.
Clients are encouraged to avoid transmitting highly sensitive identification or payment information through unsecured communication channels.
Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and improve the browsing experience.
Depending on the technologies enabled, these tools may collect information such as IP addresses, device identifiers, browser characteristics, and website activity.
Certain service providers may process this information on our behalf.
You may manage cookies through your browser settings and any privacy controls offered on our website.
Browser-based "Do Not Track" signals are not universally standardized. Our response to such signals and to recognized privacy preference signals, including Global Privacy Control, will follow applicable legal requirements and our implemented website capabilities.
Where required, we will provide additional notices, consent mechanisms, or opt-out options for nonessential cookies and tracking technologies.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including:
Retention periods depend on the nature and sensitivity of the information, the services involved, applicable legal requirements, and whether the information remains necessary.
When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable obligations.
Depending on your location and applicable privacy laws, you may have the right to:
We may need to verify your identity or authorization before fulfilling certain requests.
We will respond to verified requests within timeframes required by applicable law.
To submit a privacy-related request, contact:
Email:
bahar.schmidt@exvtravel.com
Phone:
310-284-5141
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, when that legislation applies to EXV Travel's operations.
These rights may include the right to know, access, correct, or delete personal information, and the right to opt out of certain sales, sharing, or uses of sensitive personal information.
Applicable law may also provide protection against discriminatory treatment for exercising privacy rights.
EXV Travel does not disclose confidential traveler records for the purpose of selling client marketing profiles.
If any website analytics, advertising, or other data processing activities qualify as a sale or sharing of personal information under California law, we will provide the required notices and opt-out mechanisms.
California residents may contact us using the information above for assistance with applicable privacy requests.
EXV Travel coordinates domestic and international travel and works with travel providers operating in numerous jurisdictions.
To arrange international travel, it may be necessary to transfer personal information to airlines, hotels, reservation systems, government authorities, and service providers located outside your country of residence.
Privacy and data protection laws in those jurisdictions may differ from those in your home country.
Where applicable, EXV Travel will take steps required by relevant data protection laws when transferring personal information internationally.
For individuals whose information is protected by the European Union or United Kingdom data protection laws, processing may be based on contractual necessity, legal obligations, legitimate interests, consent, or other applicable lawful grounds.
Eligible individuals may exercise rights provided by those laws, including rights of access, correction, erasure, restriction, objection, and data portability.
Our website and services are not directed toward children under the age of 13.
We do not intentionally solicit personal information directly from children under 13 through our website.
However, personal information about minors may be provided by parents, legal guardians, employers, or authorized travel coordinators when necessary to arrange legitimate travel services.
Such information will be handled in accordance with applicable privacy requirements.
Our website or communications may contain links to third-party websites, booking platforms, travel suppliers, and service providers.
These third parties may maintain their own privacy policies and information security practices.
EXV Travel does not control the independent privacy practices of third-party websites.
We encourage clients to review the privacy policies of relevant travel providers when sharing personal information directly with them.
EXV Travel may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or applicable legal requirements.
Any revised policy will be published on our website with an updated effective date.
Where required by law, we will provide additional notice of material changes.
If you have questions regarding this Privacy Policy, our handling of personal information, or your privacy rights, please contact:
EXV Travel Services
An Affiliate of New Act Travel
1925 Century Park East, Suite 1260
Los Angeles, CA 90067
United States
We are committed to addressing privacy concerns professionally and treating your information with the care and discretion our clients expect.
© 2026 EXV Travel Services. All rights reserved.